What is information?, Which is knowledge?, What kind of information is important for my business?, And organize or manage information flowing in and out of it for better performance and productivity. "
Within a company there are different types of information: the proper information organization, information comes from outside the q-intelligence business context, "there is a type of information to be circulated within the company and helps the growth of the same, that they should support the structural performance of the company-instrumental - one that must be stored on file and that is part of the most active organizational memory.
Organize information within a company must meet criteria including: vision, mission, policies, objectives, values, core competencies, philosophy, product portfolio, key processes and business plan. market context, customers, competitors, alliances, technology, community (metacapitales)
The organization and storage of information must support the operation of the company should answer questions like: What
knowledge assets are valued in my organization?, what knowledge assets are present in the identity of my organization?, how we identify and develop our skills in my organization?, how is the understanding of external factors and strategic definition? How do we capitalize the relationship with customers strategically?, " What knowledge is important for my organization?, how is the process of knowledge flow?, Who and where time is made available knowledge?, How do we turn information into knowledge?, Do we have an organizational memory that supports the operation?.
A certain type of information should be stored, one must be moved within the company.
company information can be stored in digital or print media. Digital information can be stored in a structured or unstructured.
well managed information becomes a source of knowledge for the operation of the company:
There are different types of repositories to store the information. Repositories that store external knowledge: competitive intelligence. Storing the structured internal knowledge, process modeling, research reports, methods, etc. Storing the informal internal knowledge: lessons learned.
The structured information among social networks, platforms, groupware, enterprise portals and databases. Unstructured information is between text files, office, pdf, email and messaging.
To determine whether the information and knowledge stored or allow movement within the business productivity indicators are used. Indicators values \u200b\u200bare observed periodically to verify progress or outcome of capital, strategies, processes or activities.
The information stored in shared digital resources must be user friendly, easy to access and use.
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